Where can I talk to a human because I have several doubts about the service I have in the Enterprise package and the doubts I have are regarding the annual payment, there are months without interest, now I was with another company and we want to back up that information. It is around 27TB but it has only let 1TB upload.
Question
Where can I talk to a human
Hi Angelica,
Welcome to Box Community and glad to assist!
Seems that you have some clarifications regarding the plan that you signed up for. And for better assistance, kindly get in touch with our Billing team by creating new ticket or email them using billing@box.com.
Thanks for posting!
I need immediate assistance. Trial tomorrow and box says zero files all of the sudden. What is the phone number? ASAP
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.