Skip to main content
Question

When I upload a large file (16GB) using the Box API, I often receive no response from the Box server for more than two hours ,How can I resolve this issue?

  • May 27, 2025
  • 2 replies
  • 17 views
C
Forum|alt.badge.img

When I upload a large file (16GB) using the Box API, I often receive no response from the Box server for more than two hours. How can I resolve this issue?

The authentication method is JWT

    2 replies

    C
    Forum|alt.badge.img

    When I upload a large file (16GB) using the Box API, I often do not receive a response from the Box server for more than two hours. How can I resolve this issue?

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to assist!

    We recommend posting this to forum.box.com  so you could work directly with our Developer team. 

    Thanks for posting! 

    Terms & ConditionsAccessibility statement