Skip to main content
Question

When I moved a larged folder, all my recent folders and files dissapeared

  • May 22, 2025
  • 1 reply
  • 82 views
Forum|alt.badge.img

I recently moved a large folder holding many folders and files to a shared folder. All of my folders and filed created/saved in the last two weeks have disappeared. Probably 100 files! Help!

    1 reply

    Forum|alt.badge.img

    Hi Saskia, 

    Welcome to the Box Community, I'm happy to help!

    The process of transferring/ moving content can take some time to complete, depending on the amount of content you own. The more content you own, the longer it takes to complete. If after you start the process there is no error, but some of the content does not immediately display in the new location, please give it a day and then check again. 

    If it's been past 24hrs, please try and check the contents of the folder that you moved and see if your recent files/ folders are still missing.

    Let us know if you have questions or concern, and we will do our best to help you!

    Regards,

     

    Terms of ServiceAccessibility statement