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Question

When doing a FILE REQUEST - Error: There was a problem completing your request. Please try again.

  • May 23, 2025
  • 2 replies
  • 18 views

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I have been having this error for the past half an hour now. 

2 replies

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Hi Lanica, 

Welcome to Box Community and glad to help! 

Our Engineering team have managed to fix this issue and can you tell us if it's working on your end now? 

https://status.box.com/incidents/gfsffngbfsck

We apologize for your trouble and let us know if you need help, 

 

 


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I'm having this problem too.  I get this same error popup when I click on File Request Enabled under the Sharing tab for a folder.