Skip to main content
Question

When creating a free account, an error appears in the email address field: "Email address is invalid"

  • April 1, 2026
  • 0 replies
  • 13 views

When I tried to create a free account using my company email address, I received an error message saying "Email address is invalid" and was unable to proceed.
I have confirmed that the email address is correct, and I have not already created a Box account with this email address.