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Question

What the heck is this URL given me from the Drive App c4.0.8057

  • May 22, 2025
  • 1 reply
  • 9 views
C
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https://community.box.com/t5/custom/page/page-id/BoxSearchLithiumTKB

 It took me to a page with no Support Option? So I submitted the logs anyhow, but nothing happened afterward. MY problem is I cant stay logged in. Daily when I tunn on the laptop, I get this dialog box below.BOX1_X03GYAMyDlL0V3CHsCRfug.jpeg

    1 reply

    C
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    Hi there, 

    Welcome to the Box Community! 

    Please follow the steps below: 

    Quit Box Sync from running on your machine
    Go to Windows Explorer and type in the Search Files and Folders "RegEdit", and open RegEdit
    Go to Key Path: HKEY_LOCAL_MACHINE\SOFTWARE\Box\BoxSync
    Add a new DWORD named UseWin32CryptoKeyring and set the value to 1 Reply Click out
    Restart your machine
    Launch Box Sync

    Please make sure to select Dword 32 bit from the context menu and name it "UseWin32CryptoKeyring" then add set the Value to 1.

    Thanks!

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