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Question

Webhooks API v2 not working for some trigeers

  • May 22, 2025
  • 2 replies
  • 44 views

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I set up a webhook(V2) on the folder to monitor Files and Folder changes inside it like Upload, Copy, Move, Rename, etc but I do not get triggers as per triggers settings.

 

Trigger

Working

FILE.UPLOADED

NO

FILE.PREVIEWED

NO

FILE.DOWNLOADED

NO

FILE.TRASHED

YES

FILE.DELETED

YES

FILE.RESTORED

NO

FILE.COPIED

NO

FILE.MOVED

NO

FILE.LOCKED

NO

FILE.UNLOCKED

NO

FILE.RENAMED

NO

COMMENT.CREATED

YES

COMMENT.UPDATED

YES

COMMENT.DELETED

YES

TASK_ASSIGNMENT.CREATED

NO

TASK_ASSIGNMENT.UPDATED

NO

FOLDER.CREATED

YES

FOLDER.RENAMED

YES

FOLDER.DOWNLOADED

YES

FOLDER.RESTORED

YES

FOLDER.DELETED

YES

FOLDER.COPIED

YES

FOLDER.MOVED

NO

FOLDER.TRASHED

YES

WEBHOOK.DELETED

YES

SHARED_LINK.DELETED

YES

SHARED_LINK.CREATED

YES

SHARED_LINK.UPDATED

YES


API calls are pretty limited and I can not make an API call to check new files, How can I get File related triggers through webhooks?

2 replies

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Hello, 

 

Sorry to hear you're having these issues. Could I request you to file a ticket via our support site so we can get this investigated for you as soon as possible?

 

http://support.box.com/

 

Thanks, 

Varun


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Hi,

Did you manage to get the webhooks working for you? I'm facing the same issue trying to fire the webhook for the TASK_ASSIGNMENT.UPDATED event.