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Question

Webhook trigger "COLLABORATION.ACCEPTED" doesn't trig for a new collaboration

  • May 27, 2025
  • 1 reply
  • 8 views

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Hello,

I tried to use the trigger  "COLLABORATION.ACCEPTED" after having created a Webhook. It works perfectly with an already created account but if the account doesn't exist, the user creates his account and accept the collaboration and nothing trig in this case.

Can you help me ?

Thanks a lot.

Christophe

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Christophe,

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!