Skip to main content
Question

We’re sorry, the preview didn’t load. This document may be protected.

  • May 23, 2025
  • 2 replies
  • 144 views
C
Forum|alt.badge.img

I continue to get this error message. I have logged out, disabled extensions, cleared cache, nothing allows me to view the documents.

    2 replies

    C
    Forum|alt.badge.img

    Hi, I keep getting the same message and it really interrupts my work flow. Especially if I need to go out and view another document and go back to that 1st one. Did you ever get this resolved?

    This is the message I keep getting:

    This preview didn’t load because the document may be protected. Please try to open or download the file to view.

    Download

    Thanks,

    Penny

    C
    Forum|alt.badge.img

    I get this sometimes to.  EVEN ON DOCUMENTS THAT BOX JUST OPENED SUCCESSFULLY!  Seems like a Box problem and not something we're doing wrong.

      Terms & ConditionsAccessibility statement