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I continue to get this error message. I have logged out, disabled extensions, cleared cache, nothing allows me to view the documents.

Hi, I keep getting the same message and it really interrupts my work flow. Especially if I need to go out and view another document and go back to that 1st one. Did you ever get this resolved?


This is the message I keep getting:


This preview didn’t load because the document may be protected. Please try to open or download the file to view.


Download


Thanks,


Penny

I get this sometimes to.  EVEN ON DOCUMENTS THAT BOX JUST OPENED SUCCESSFULLY!  Seems like a Box problem and not something we're doing wrong.

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