I tried to see BOX canvas, but the below error message appeared and couldn't open the file.
Question
We can't preview this type file in your web browser. To view this content please download and open it on your device. How can I deal with the error message
Hi Reo,
Welcome to Box Community and glad to help!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
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