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Question

Was charged despite cancelling my account

  • May 23, 2025
  • 1 reply
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I had been unfairly charged when I had cancelled my account. I understand that errors happen, but that's a lot of money taken from my account. I would like to be refunded immediately please.

    1 reply

    Forum|alt.badge.img

    Hi Zachary, 

    Welcome to Box Community and we're glad to assist!

    Looking at your details, it shows that you've already worked with our Cancellation team through email. If you have additional concern you can always post in this forum and/or create a ticket. 

    Stay well and thanks for posting! 

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