vpn

Hi Walker,

Welcome to the Box Community!

I see that this issue is now being addressed on a ticket with Box Product Support team. Please continue working with the representative looking into this and reach out if you need further assistance.

Best,

Seems the problem still exists. If VPN (NordVPN) active on MacBook Pro, iPad or iPhone I can only “browse” through folders in Finder and Files app but when I click on a file I get a spinning wheel.

Even the Box app on iPhone and iPad shows “network error” when vpn active. And to make everything worse, I cannot download the file(s) in the web application with VPN.

I used all available protocols in NordVPN (NordLynx, openvpn (udp), etcetera), Double VPN, obfuscated servers, …

When pausing vpn, everything works.

This is not workable for a person who travels so much.