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Question

Viewing Document Viewing History and Activity

  • May 22, 2025
  • 2 replies
  • 46 views
C
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Hello,

 

I am trying to view a list of everyone who has viewed a specific document. The direction on the box website say to click the three dots, then click properties, then access states; however, when I click properties, 'access stats' does not show up. Can someome please assist? 


Thanks! 

    2 replies

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community!

    Tracking file activity is available only on the files of Starter, Business, Business Plus, and Enterprise accounts, and only are visible if you're an owner, co-owner, or editor of the file. If the "Hide collaborators and their activity from non-owners" setting is turned on for a folder, owners and co-owners still see file activity, but editors do not. You may check this article: https://support.box.com/hc/en-us/articles/360043696594-Tracking-User-Access-Stats-on-Files

    Thanks!

     

    C
    Forum|alt.badge.img

    Thanks, this is helpful; how do I check what sort of account I have? 

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