Skip to main content
Question

View Quarantined Files

  • November 25, 2025
  • 1 reply
  • 17 views

We are receiving the following e-mails:

This file violates your organization's SSN Check policy for containing Social Security numbers

Is says for the admin to review these but we can’t seem to find them.  Going to Governance → Content Security → SSN Check → Action → View Quarantine Files just returns a msg “Oops, we can’t find the page you’re looking for” and returns to Content.

 

Does this function work or is there something wrong?

 

Thanks,

 

Jason

1 reply

Rona Box
  • Community Manager
  • November 26, 2025

Hi ​@JasonW,

Welcome to Box Community, and we’re glad to assist!

In order to get a closer look, I opened a case and a member from the Box Product Support team will reach out to you shortly. 

 

Thanks for posting, and we hope to get this sorted out very soon!