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View Box Storage (How, Where, Help)

  • May 22, 2025
  • 1 reply
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How do I view my current Box storage?

Where can I view my current Box storage?

I have cleaned out my Box but it still says I cannot upload a file. Even a 50kb file. WTH?

With Dropbox and Google Drive, this is a painless, there is a user- friendly "status" "count" flag on all pages. Box, where is yours?

    1 reply

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    Hi Jojo,

    Welcome to the Box Community! 
     
    I'm sorry for the confusion and let me help.
     
    You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).
     
    To confirm the file size limit for your account, click on the arrow next to your name in the upper right-hand corner and choose Account Settings > Account. Your Max file size is listed under Account Details.
     
    It's important to note that shared folders enforce the file size limit that applies to the Folder Owner's plan, whether or not any of the collaborators within the folder have a higher limit.
     
    I suggest that if you have a collaborator whose storage has been maximized then alert the folder owner.
     
    Troubleshooting Upload Issues:https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box
     
    Best,
     

     

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