Very Slow uploads at box via web page

Hi ​@Michael1959, 

Welcome to Box Community, and we’re glad to help! 

Sorry to hear about your upload experience and if you ever consider addressing the issue here are the troubleshooting guide that’ll help fix it. 

Note: If you find that your upload is taking longer than it should, we have listed a few reasons that may affect upload speeds.

• Firewalls: Firewalls can slow down or block the upload process. If you use third-party software, try temporarily turning off firewalls such as ZoneAlarm, the built-in Windows firewall, Mac firewall, or any others.
  • Simply configuring your firewall to allow the Box domains will likely solve this issue.

• Business network restrictions: Users accessing Box from an office setting may find that their IT department has blocked or slowed down connections to Box. VPNs can be the cause of slower connections.
  • If you are unsure whether your IT department has placed restrictions on uploads or unapproved websites, you can try connecting to Box from a different location, such as a coffee shop with Wi-Fi, to see if the issue persists.  If the issue does not persist, then it is likely that your IT department has placed restrictions on Box.
  • If you're using a VPN, your IP address may be misplaced, which can inadvertently put your computer in a different geographic location from your actual location. This can affect your upload speeds. Check with your network or IT department to see if a VPN is causing your computer to be placed in a different geographic location on the internet.

• Browser Specific Issues: If you're having trouble uploading files to Box, try using a different browser or computer. Some users find that their upload speeds increase when using a different browser or a faster computer..

• Device Specific Issues: If your upload speed has not improved after trying different browsers and updating your browser, try using a different computer to isolate the issue.
  • If your upload speed increases on another computer, then the first computer is causing the slow speed.
  • If your speed does not increase, then it is likely an issue with your internet connection.

• Internet Service Provider: Sometimes slow upload speeds are the fault of your Internet Service Provider.
  • We recommend a high-speed internet connection with high upload speeds. Fiber is best, followed by Cable and DSL.
  • Often with Cable and DSL, the upload speed is significantly slower than the download speed. This will result in fast loading times for most websites and file downloads, but slow uploads.

For more troubleshooting guide, please visit this article. 

Hope it helps!