I registered a new email and when opening link in email it opens in web browser and states that the link is wrong. Tried numerous times to update link without success.
How do I verify the email address?
Question
Verification of new email
Hi there,
Welcome to the Box Community!
This issue should be better addressed by our Product Support team. I've created a ticket for you and one of our support will reach out to you soon. Please check your email for updates.
Best!
Aira.
I'm having a similar issue. I get an error when attempting to resend the verification code for the new email address and I can't do anything within my account because of an unverified email address. Please advise.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.