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Hi,

I am unable to verify my email.  I get the email to my inbox but every time I click the link, I receive this message:

BOX3_P6GproZFd4zmq-j8ifuMqw.png

I click the link immediately when I receive it.  I shouldn't get this error unless something else is happening.

 

Thank you,

Devin

 

Hi Devin,

Welcome to the Box Community! I'm happy to help.

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates. 

Best, 


Hello. I'm having the same issues as Devin. I get the message when trying to verify my email. Could you please resend the verification email? I need to use this app for a job. 


I am having the same issue. I clicked on the verification link immediately after I received it and got the link expired notification. See the timestamps on the email and when I clicked the link. I need to use this app for a client.