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Question

Verification Email

  • May 23, 2025
  • 3 replies
  • 47 views
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Hi,

I am unable to verify my email.  I get the email to my inbox but every time I click the link, I receive this message:

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I click the link immediately when I receive it.  I shouldn't get this error unless something else is happening.

 

Thank you,

Devin

 

    DonHammons

    3 replies

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    Hi Devin,

    Welcome to the Box Community! I'm happy to help.

    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

    Please check your email for updates. 

    Best, 

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    Hello. I'm having the same issues as Devin. I get the message when trying to verify my email. Could you please resend the verification email? I need to use this app for a job. 

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    • ekozman
    • New Member
    • September 22, 2025

    I am having the same issue. I clicked on the verification link immediately after I received it and got the link expired notification. See the timestamps on the email and when I clicked the link. I need to use this app for a client.

     

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