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Question

Value of storage used not updated

  • May 27, 2025
  • 2 replies
  • 11 views
C
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I have erased all files/folders and emptied the bin, but the value of the storage used is not updated to zero even after 24 hours. The account is a personal one. Please check and fix.

    2 replies

    C
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    I'm having the same issue. Also emptied all my files and still showing 32GB out of 50GB used.

    C
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    Hi Dong-Chan, 

    Welcome to Box Community! 

    To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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