I have multiple clients/contacts that send me downloads through box.com. It seems that if I created the account for one entity, now I can't access any other entities' download links to me. How can this possibly be? I have tried for too long to find a support email address and give up.
Question
Utilizing Box for multiple clients
Hi Lisa,
Welcome to Box Community and glad to help!
Is there an error message while accessing these download links? If so, could you attach a screenshot here?
We'd love to further assist!
See below. I "discovered" on the internet that I can't access the downloads of two different clients (different box accounts), i.e., I have an account with one client, when I receive notice of depo transcript ready and click link (different client), I get this:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.