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Question

Using Box Drive on Mac with External Drive Home Folder

  • May 27, 2025
  • 2 replies
  • 14 views

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I'm on a M4Max MacStudio and have my Home folder on an external super-fast SSD. My applications folder is still on my internal SSD. I can't get Box Drive to run in this configuration. If I log into another account on my Mac that has its home folder on the internal SSD, Box Drive works. I'm hoping a Box software engineer can fix this issue.

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Yuri, 

Welcome to Box Community and glad to assist! 

It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team. 

Thanks for posting!


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

This is not a question that the Helpdesk can answer. It is a question for a Box software engineer. Which is why I posted it here.