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Question

Users Can't Share Folders

  • May 23, 2025
  • 1 reply
  • 47 views
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I have 2 of my users set to Co-Admin but they cannot share folders or add collaborators to them. 

I'm at a loss, I have spent hours looking through all the screens and options, please help

    1 reply

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    Hi Wendy, 

    Welcome to the Box Community, I'm happy to help!

    This would be something our Product Support team can look into and may require specific account information, so I've gone ahead and created a ticket for you.

    Kindly check your email for details and updates.

    All the Best, 

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