Hello,
We have had our Domain names locked with 2Factor. None of the backup codes work. This is domain wide. I had to create an alias to post to this forum. Is there a way to talk to a Support Team to assist us in at the very least Deleting the accounts that were created for our domain?
Hi Kevin,
Welcome to the Box Community!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Best,
Ann
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