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Question

User sign in problem

  • May 22, 2025
  • 2 replies
  • 3 views

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I can sign in directly from my admin user but my sub user cannot access its account and it log in but does not show any data.

Please help.

2 replies

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Hi Muhammad, 

Welcome to the Box Community, I'm happy to help!

This might require some account specific information to resolve, so I've submitted a case to Box Support on your behalf.

You should be receiving an email confirmation shortly. Kindly check your inbox for the details and updates.

Best Regards,


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will someone please help sign in to your great awesome website so I can get a document