Skip to main content
Question

User's cant access to box from salesforce

  • May 22, 2025
  • 1 reply
  • 10 views

Forum|alt.badge.img

Hi,

All our users are unable to open the box through the Salesforce system, I would be happy to help them urgently

1 reply

Forum|alt.badge.img

Hi, 

I would actually file a support ticket so they can help walk you through the process of setting up the integration. It sounds like something is configured wrong. 

Thanks, 

Alex, Box Developer Advocate