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Question

User Registration

  • May 27, 2025
  • 2 replies
  • 17 views

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新しいユーザーを追加しましたが、確認メールが届かずログインできません。

再送信しようとしましたが、メールが届きません。

確認した結果、サプレッションリストの対象となっているメールである可能性もあり、ご連絡させていただきました。

サプレッションリストにあるかどうかを確認し、リストから削除していただけませんか?

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to the Box Community, I'm happy to help!

Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated. 

Thanks for posting!


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Thank you. I tried to sign in for a new time, but I can't log in because I haven't received a confirmation email.

I tried to resend it, but I haven't received the email.

As a result of checking, there is a possibility that the email is subject to the suppression list, so we have contacted you.

Could you please check if it is on the suppression list and remove it from the list?