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Question

User Personal Folder

  • January 9, 2026
  • 1 reply
  • 10 views

I would like our users to be able to create their own personal folder for private use...similar to how Dropbox works. The “New” button is greyed out on our users. I would like to be sure that only they have access to their own personal folder they create.

1 reply

Rona Box
  • Community Manager
  • January 12, 2026

Hi ​@victorwhitmore,  

Welcome to Box Community, and we’re glad to assist! 

 

There’s a global restriction that prevents your managed users from creating their personal folders, making the ‘new’ button unavailable to them. 

 

To grant them access to create their personal folders, please follow these instructions. 

 

  • Log in to Box.com and navigate to Admin Console> Enterprise Settings> Content & Sharing tab. 
  • Scroll down to Content Creation section and un-check ‘Restrict Content Creation
  • Don’t forget to save to capture the changes. 

 

Hope it helps, and please let us know if you have additional questions.