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Question

User no longer receives email notifications

  • May 23, 2025
  • 1 reply
  • 18 views

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How do I submit an email address to be checked against the suppression list?  The user stopped receiving email notifications when flagged or commented on files.

 

Mike Haefner
[personal information–redacted]

1 reply

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Hi Michael,

Welcome to the Box Community!

This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

Thanks for posting!

Best,
Ann