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Question

User needs to have her 2fa reset

  • May 27, 2025
  • 1 reply
  • 14 views

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1)Why can't I as an admin do this from the console?

2)Where does the user need to go to request this?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Michael, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. If you have additional questions, please don't hesitate to reply in this forum. 

We'd love to further assist!