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"User name is invalid"

  • May 22, 2025
  • 1 reply
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"User name is invalid. Please check your entry or use a different public_name for this user."

This message appears whatever i try to do today..Can anyone help?
 
Thanks

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community! 

    This would be something our Support team would like to investigate with you and may require specific account information. 

    It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.

    Thanks for your patience and please comeback and let us know how it goes.

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