User name already taken

Question

I put in my user name,/email it is unique enough that only I would have used it, although it could have been years ago.  I can’t get beyond the user name already taken to get to the box file I was invited to share

community-manager · Answer

Hi Leann,Welcome to Box Community and glad to assist!It may also due to your email address already linked on a Box account. Can you try to sign up and use an alternate email address?Let us know how it goes,We'd love to further assist!

Sign up

Community access is available only with a Box Account.

Sign in to the Box Community

Community access is available only with a Box Account.