Skip to main content
Question

User missing in box after migration

  • May 27, 2025
  • 1 reply
  • 7 views

Forum|alt.badge.img

Hello,

some time ago we migrated from one account to another one. I've found that there is an user missing in our current box. How that could be fixed?

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Konrad, 

Welcome to Box Community! 

To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!