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Question

User missing in box after migration

  • May 27, 2025
  • 1 reply
  • 5 views

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Hello,

some time ago we migrated from one account to another one. I've found that there is an user missing in our current box. How that could be fixed?

1 reply

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Hi Konrad, 

Welcome to Box Community! 

To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!