When the user tries to connect, the 6-digit authentication code is never delivered.
It asks the user to end the 6-digit code from authenticator app, which is not available.
Need help to resolve this ASAP.
Thank You.
[personal information--redacted]
Hi Sneha,
Welcome to the Box Community!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly.
Please come back and let us know how things go with support!
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