HI, the admin of our account can't get into Box and his name is in grey in the list. He needs to be restored please:
Ram Aiyar
2492946500
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Hi Brooke,
Welcome to Box Community and glad to assist!
Looks like your Admin's login issue is billing related. For assistance, you can reach out to our Billing team through billing@box.com or submit a ticket here.
Thanks for posting!
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