HI, the admin of our account can't get into Box and his name is in grey in the list. He needs to be restored please:
Ram Aiyar
2492946500
Hi Brooke,
Welcome to Box Community and glad to assist!
Looks like your Admin's login issue is billing related. For assistance, you can reach out to our Billing team through billing@box.com or submit a ticket here.
Thanks for posting!
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