Hello, one of our users got a new phone and needs the 2FA which is not her current phone so is unable to get into Box. What steps does she need to take to get this workiing?
Question
User got new phone and can't get into Box
Sign up
Already have an account? Login
Community access is available only with a Box Account.
Sign in with your Box AccountSign in to the Box Community
No account yet? Create an account
Community access is available only with a Box Account.
Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
