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We shared a Box folder with several users. Starting on October 2, 2024 many users had issues with the following:


1. Viewing files: Error message = Opps! we can't seem to find the page you're looking for.


2. Signing up: Error message = An error occurred while processing your request. Please try again later. If this error persists, please contact us here.


Can you please help us troubleshoot?

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