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Question

User email is invalid

  • May 23, 2025
  • 1 reply
  • 39 views

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Why can't I change the admin mail address?

 

Error like this:

User email is invalid

1 reply

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Hi 青山 翼,

Welcome to the Box Community! I'm happy to help.

This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

Please check your email for details and updates. Thanks for your patience!

Best,