Question
User email invalid error
Hi! I am a paying customer, and am having difficulty changing my existing email on file to a new email. Each time admin attempts to update email an error appears. User email is invalid. Please advise. A customer contact number to discuss would be greatly appreciated.
Hi Amy,
Welcome to Box Community and glad to assist!
I have created a ticket to help update your Box email and a member from Product Support Team will get in touch, please keep an eye out.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.