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Question

User content removed, need to recover

  • March 23, 2026
  • 1 reply
  • 17 views

All content removed upon deleting a user. I was not prompted to assign content to another user. Need instruction as to how to recover files. Additional information can be provided if needed.

1 reply

Rona Box
  • Community Manager
  • April 4, 2026

Hi ​@Eric Sharpsten

Welcome to Box Community, and we’ll assist in regard to your deleted user's Box contents. 

We’re going to ask for more details regarding your deleted user as well as his/her contents. In this case, let me reach out to you via email. 

 

Please keep an eye out and I’ll be in touch shortly.