Skip to main content
Question

User confirmation email not sending to my new user

  • May 23, 2025
  • 1 reply
  • 10 views

Forum|alt.badge.img

I am trying to set up our new employees access to our Box. However it is not sending the confirmation email to her email which is [information redacted]. Please help. 

1 reply

Forum|alt.badge.img

Hi Chase, 

Welcome to Box Community and glad to assist!

Looks like you've worked with a member of our team to address your query. Let us know in this forum if you have additional questions. 

Thanks for posting!