Trying to add a user to a sandbox and it's stating that ‘User belongs to another enterprise’. I checked out main account and it doesn't exist in there so no idea what enterprise it could be a part of. Any ideas on how to track down where it exists?
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Hi
Welcome to Box Community! We’ll go ahead and verify if the user can be added to your Enterprise.
In order to do so, I’ll go ahead and create a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for taking the time, and stay well!
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