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Question

Used storage without upload any doc or photo

  • May 23, 2025
  • 1 reply
  • 43 views
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I haven’t upload anything, and already have 11,4 gb - 25gb . I need 0 gb - 25 gb

    1 reply

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    Hi there, 

    Welcome to Box Community and glad that you've joined this forum. 

    Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    Going forward, if you find inaccuracies to your storage count as indicated, please let us know and we'll help you fix it. 

    Hope it helps!

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