I have deleted quite a few files to free up more space on my box account but the space is not being updated.
I have also deleted the trash can.
Can you help me running the script so the free storage is reflected?
Thanks
Question
Used storage is incorrect
Same problems. Deleted all files 23 days ago. Still in trash (definitevely deleted within 5 days) and no chance to restore it because it seems no space available (10 gb used out of 10 gb) even if I have deleted from trash 50% of files
Hi 360497915707,
I haven't been contacted by Product Support yet, and still shows 99% used storage, do I need to open a ticket somewhere else?
Thanks.
I sent my first message 4 days ago but still no answer. It seems all storage used (10gb out of 10gb) but I have deleted quite all files. The few still remained I need to restore but the operation is not possible due to error in storage calculation. Please fix space issue for letting me operate. Thank you
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