I have deleted many of the files, but the used storage is not being released.
It looks like 8.7gb is currently being used, but in reality there is less than 1gb.
I moved them to the trash a few days ago, but the update date does not reflect the latest.
I am very concerned if it continues to increase and exceeds 10gb.
Question
Used storage is incorrect
Hi there,
Welcome to Box Community and glad to help!
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it.
Hope it helps!
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