Hi,
My account storage space is incorrect. I have had this issue regularly and the support person ran a script to correct the problem. Could the script be rerun for my account?
As you mentioned earlier, you are running the script manually, you should have provided an option or a tool for us to run the same script to avoid the issue in future.
Hi Sujith,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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