Showing 7.2 GB used but only 5.5 GB really used. Thank you for the help.
Question
Used space is wrong
Hi Chris,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
And it's happening yet again. How has this bug not been fixed yet? Please reset my data, claiming that I've used 6.5 GB but I only have 5.88 stored
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.