Skip to main content

Showing 7.2 GB used but only 5.5 GB really used. Thank you for the help.

360497915707 are you able to help with this? Thanks.


Hi Chris,


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Hope it works!


And it's happening yet again. How has this bug not been fixed yet? Please reset my data, claiming that I've used 6.5 GB but I only have 5.88 stored


Reply