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Used space

  • May 27, 2025
  • 2 replies
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I've got a problem withe used space. I'ts inaccurate, and now i cant use box account.

    2 replies

    Forum|alt.badge.img

    Hi Jakub, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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    Forum|alt.badge.img

    @Rona, Would you please review my account and see if I have this problem as well?  From my calculations, the "Storage Used" is off by almost 20GB.

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