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I accidentally deleted files/folders from Box.com and now all the files are no longer appearing on the Box. Unfortunately, it is also not appearing in my trash folder on Box.

How can I retrieve these files please?

Hi Andrina, 


Welcome to Box Community and glad to help! 


Note that when your deleted folders/files disappeared from your trash/bin. I'm afraid we are unable to support file recovery for our Free Individual plan. 


Thanks for posting!


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