Question
Urgent missing folders
I accidentally deleted files/folders from Box.com and now all the files are no longer appearing on the Box. Unfortunately, it is also not appearing in my trash folder on Box.
How can I retrieve these files please?
Hi Andrina,
Welcome to Box Community and glad to help!
Note that when your deleted folders/files disappeared from your trash/bin. I'm afraid we are unable to support file recovery for our Free Individual plan.
Thanks for posting!
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