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Question

URGENT HELP NEEDED.

  • June 2, 2026
  • 1 reply
  • 14 views

I have a red dot next to a folder and all the files have disappeared.

1 reply

Rona Box
  • Community Manager
  • June 3, 2026

Hi ​@Russ8494

Welcome to Box Community, and we’ll assist regarding your missing files!

 

It indicates that you have already collaborated with one of our team members, and please keep an eye out. We will continue to get in touch with you while resolving this case. 

 

Thanks for posting, and we hope that this will be sorted out very soon!