Hello Box Support,
We are experiencing an issue with our Box account where file uploads are blocked by the error message “Account storage limit reached.”
This issue affects both our internal team and our client, meaning neither party can upload files to the shared Box folder.
This issue is blocking our file exchange with the client and affecting our daily operations, so we would appreciate your help in resolving it as soon as possible.
We can provide screenshots of the error message and any additional account details required for your investigation.